Where are log files stored?
DataMover log files are stored in the local computer where the application runs, inside the following directories:
➢C:\users\[username]\AppData\Local\Etere\Log\
➢C:\users\[username]\AppData\Local\Etere\Log\dm.job\
How are log files named?
DataMover log files are mainly named using the following nomenclature:
mm9.[module].[user].[pcname].[subject].log
for instance:
mm9.dm.000.aumain.zq-events.log
▪[Module] : mm9
▪[Users] : 0 (all users)
▪[PcName] : aumain
▪[Subject] : events
It's worth mentioning that when the size of a log file (e.g. mm9.dummy.log) reaches the maximum size (default is 2 MB) said file is renamed by appending a progressive suffix (e.g. mm9.dummy.log (old01)) so the logging can continue with the original name (e.g. mm9.dummy.log).
Which logs files are created?
DataMover log files are created to keep track of all the instructions and commands of the DataMover application. Different log files are created to provide specific information on the following aspects:
Process information
Log name - mm9.eteremm9.000.pcname.dm.process.log
This log file is the application's main log, it contains high-level information on the entire activity of DataMover including:
Start/end of processes
Commands received by the application
Transitions requests
User's activity (commands sent from the application's interface)
Jobs execution
Log name - mm9.dm.job.[job-id].[action].log
This log file contains information regarding the execution of T-workflow actions.
Etere actions
mm9.dm.job.[date].[job].movexe.log - Copy actions
mm9.dm.job.[date].[job].mstepcopy.log - Multi-step copy actions
mm9.dm.job.[date].[job].mtxfi.log - MTX FileInfo actions
mm9.dm.job.[date].[job].powershell.[psjf or psof].logs - PowerShell actions
mm9.dm.job.[date].[job].rzcp.log - Transcoding actions
3rd-party actions
mm9.dm.job.[code].[codec]_[date].[job].alias.log - Alias integration actions
mm9.dm.job.[code].[codec]_[date].[job].aspera.log - Aspera integration actions
mm9.dm.job.[code].[codec]_[date].[job].avid.log - Avid integration actions
mm9.dm.job.[code].[codec]_[date].[job].batonqc.log - Baton integration actions
mm9.dm.job.[code].[codec]_[date].[job].cerifyqc.log - Cerify integration actions
mm9.dm.job.[code].[codec]_[date].[job].signiant.log - Signiant integration actions
mm9.dm.job.[code].[codec]_[date].[job].vantage.log - Vantage integration actions
NB: Please refer to the "Third-parties messages" chapter for more information on logs regarding third-party software.
Related topics:
Workflow Logs
Workflow Troubleshooting