59.8.2.25 View SNMP messages

SNMP messages can be consulted through the "View SNMP messages" function which can be accessed in any of the following ways to provide a detailed list of all messages received from a certain resource:

•Contextual function: Select a resource and make right-click on it, select the "View SNMP messages"
•Side tab: Make click on the "SNMP Messages" side tab, select a resource and make right-click on it, select the "View SNMP messages" function. 

The "SNMP Messages" side tab provides a vertical view of all resources, pointing out all their eventual messages.  Please note that this tab will be available only if the SNMP data (server and database) has been correctly set in the Resource Editor > Options > Configure SNMP connection. 

Resources having SNMP messages received by the SNMP Console will be pointed out with an error icon (red circle with white cross). 

Resource_Viewer_(used_fillerALL)

Once the "View SNMP messages" function is called, a small window will be displayed listing all SNMP messages available for the selected resource, specifying for each one of them the following details:

Message details
Type - Specifies the message content: Information , a Warning , an Error or Unknown data .
Device - Shows the IP (or the name) of the device from which the message has arrived.
Date - Indicates the date at time at which the messages has been received.
Description - Gives information about who and why the message has been sent.
Error code - Provides the exact code of the issue to which the message is related.
Status - Tells if the message is either archived or not.
Station - It indicate the cod_user (e.g. MAM, ETX, etc) who trigger the SNMP messages.
Displayed messages can be narrowed by using the following available filtering parameters:

Filters
Message Type - Display only the type of messages that have been checked up.
Period - Filter the shown messages based on the time they have been sent.
View - Show only archived, not archived messages or both of them.
Order - Indicate the sort criteria of the list.
Other - Set an option to show the device name instead of the IP address).
SNMP messages displayed here can be managed through the following functions:

Function- Open (Double click)
Description: Double clicking on a message will display a full-detailed table regarding its general info (i.e. receipt time, sent time, community, trap, state, UID), user info (i.e. computer name, ip address, login name, owner app) and message info (i.e. severity, installation site, code, description, user station).
Function- Delete (DEL)
Description: Definitively removes the selected message from the database.
Function- Archive (CTRL-X)
Description: Set the selected message as "archived", thus removing it from the list of messages and allowing a more organized view of non-archived messages.
Function- Select all (CTRL-A)
Description: Mark all displayed messages (e.g. for being batch deleted or archived).
Function- Deselect all
Description: Unmark all displayed messages.

NB: During the processes Live Check, if a process does not return “Alive” after receiving 3 SNMP errors, the process entry would be removed from Monitoring Console to avoid sending SNMP spam messages to console.