9.5.6 View Pending Tickets

This page displays new tickets pending to be processed (in other words, the tickets are not yet submitted).  You can also create a new ticket from this display.

View_Pending_Tickets

You can click the <Refresh> icon to activate the auto-refresh feature.

In each Pending ticket, you can view the detailed information with the following icons:

• Open Details: This icon displays the details of the selected ticket and the status of the processes for the assets selected.

  Open_Details
  

• Log: The Log icon captures the operations performed by the whole process, e.g. the T-workflows launched, the assets automatically created, etc.

  Log
  

• Delete Ticket: This icon deletes the selected ticket from the database.