When a device becomes obsolete, you can use the "Delete" function to remove the device from the system resource list. Here are the steps to perform to delete a resource properly.
Warning: Since this is a sensitive operation, it's advisable to always contact etere support at support@etere.com before doing any operation to delete a resource properly.
1. Launch Etere Configuration > Resources Editor and open the resource (e.g. srv13) and check if it contains any volume (e.g. VOL1: \\computer2\video\archive\):
• If one or more volumes are found, continue to the step 2.
• If no volume is configured, go to step 8.
2. Open the cloud-device editor and check if the volumes belong to one or more cloud-devices. If they are listed only under the System storage node (they are not used), proceed to step 7.
3. If the volumes have been inserted in a cloud device, click on the path, then select View associated file list from the contextual menu. It will show all the links in the db to the files in the chosen route. In case the list is empty, go to step 6.
4. The customer must now decide if the physical files can be deleted or need to be copied/moved to another location. In case they have to be copied or transferred, it's possible to proceed in one of the following ways:
• Configure a workflow to launch the process to copy or move the files (e.g., from the old server to a new one or an archive). Usually, this is the preferred solution.
• Manually copy or move the files, then launch Etere Activesync (once properly configured) to link them from the new location again.
Otherwise, proceed to the next step.
5. Right-click on the list and select Unlink all files option. All the links in the db to the physical files will be removed.
6. Back to the cloud-device editor, drag and drop the paths to the Available section at the right, then select the cloud-device and delete it with the specific function in the contextual menu.
In case step 5 has been skipped, a warning will alert the user of some links to the selected paths, but the operation will be allowed anyway. Doing so will result in inconsistency between the files and the db references.
7. The volumes can be deleted from the resource properties. This will remove the paths from the System storage node and all the related media folders.
8. it's possible to delete the resource from the resource diagram and the resource list. It's also advisable to delete the Etere PC from Etere Configuration > Settings > Etere PCs, increasing the number of PCs available in the license.